Understanding Insurance and Fees

Insurance

IN-NETWORK PLANS (INDIVIDUAL THERAPY):

Aetna
Moda Health
Regence BCBS
*We do not currently have any providers who accept Medicare.

A valid credit card is expected to be kept on file in the client’s account. If seeing an in-network provider, we will collect any copay, coinsurance or deductible amount within 24 hours of your session. Insurance billing is dependent on a medically necessary diagnosis. If your diagnosis does not meet medically necessary criteria, your sessions will be self-pay.

To request availability for an in-network insurance provider, please call our office at 503-869-8108, schedule an intake call or complete the New Client Form.

COUPLES THERAPY:

Couples counseling is offered on a self-pay basis. Most insurance plans do not cover couples or relationship therapy. Our clinicians use the Gottman Method of Relationship Therapy, which considers the relationship itself as the client, rather than treating one partner as the identified patient. Because this model does not align with insurance billing requirements, we do not bill insurance or submit claims for couples counseling sessions.

This policy helps ensure ethical practice and compliance with insurance regulations. We encourage clients to contact their insurance provider directly to understand their mental health benefits.

To request availability for a Couples Therapy provider, please call our office at 503-869-8108, schedule an intake call or complete the New Client Form.

Self-Pay

Our counseling fees vary by provider. A valid credit card is expected to be kept on file in the client’s account, and the client’s credit card will be charged within 24 hours of each completed session. Our clinicians can also accept cash or check payment at the end of each session.

If a client has an out-of-network insurance plan, or sees a provider who is not in-network with their insurance plan, we are happy to provide a Superbill (Statement for Insurance Reimbursement), which our clients can download and submit to their insurance plan. Any potential insurance reimbursement depends on the client’s specific diagnosis, insurance plan benefits and deductibles. Clients are encouraged to verify their specific plan benefits with their insurance company, by requesting eligibility and benefit information for “outpatient mental health” visits. The full session fee will be collected within 24 hours of each session, and Superbills will be provided after the completion of each month.

**Please note that if your provider is a Graduate Student Intern, we are unable to provide a Superbill.

SLIDING SCALE POLICY:

If a client is not covered by an insurance that we accept, we will offer a sliding scale discount. Such a discount will be at the discretion of Core Values Counseling, based upon a reasonable amount the client can pay.

To request availability or fees for a provider, please call our office at 503-869-8108, schedule an intake call or complete the New Client Form.

Cancellation Policy

•  Calling 503-869-8108,
•  Sending a message through your SimplePractice portal,
•  Sending an Email / Hushmail to your therapist or
•  Contacting Rhonda (scheduling coordinator) at rhondas@corevaluescounseling.com.